Apple Genius Bar: iPhones' 30% Call Drop Is "Normal" in New York - Apple - Gizmodo:
Giz reader Manoj took his iPhone to the Genius Bar to have it looked at because it was dropping calls left and right, and AT&T swore stuff was totally kosher on their end, so he thought something was wrong with his phone. After doing a stat dump, the Genius showed Manoj that his iPhone had actually dropped 22 percent of calls.
The jawdropper: The Genius told Manoj that's actually excellent compared to most people in the New York area, where a 30 percent dropped call rate is the average. There was nothing Apple could do for Manoj. His phone was totally fine. Which means there's nothing Apple can do for rest of us.
Ridiculous, and downright insulting.