Apple Didn't Leak the iPhone—and Why That Matters - lost iPhone - Gizmodo:
For the better part of a decade, Apple has been the most secretive consumer company in the world. In an age of blogging vice-presidents and corporate Twitter accounts, Apple communicates with all the garrulousness of a defense contractor.
Ask journalists who have dealt with Apple PR and they'll tell you the same story: Apple is the most annoying company to work with in the business. At best, they're finicky, imposing ridiculous demands for simple requests like borrowing test products; at worst—and most commonly—they just won't respond to requests.
Once you've got the ear of Apple, they're great. Human, considerate, and helpful. But make a mistake or step on their toes and they shut off your drip. That's their system—and it works brilliantly. If you want access to Apple, you can't upset them. And since nothing gets attention like Apple products, it behooves those in the tech enthusiast press to stay in Apple's good graces.