Open Sources | InfoWorld | An ongoing saga of Apple's customer neglect | October 17, 2006 09:32 PM | By Dave Rosenberg

An ongoing saga of Apple's customer neglect | By Dave Rosenberg:

Me: "Hi, I have this weird squeak in my spacebar, do you know if you can fix it? And my trackpad thing seems to be sinking."
Genius #1: "I've never heard of such a thing."
Me: "It seems fairly common - I found many other people with the same problem. "
Genius #1: "Everything seems common when you are looking for it."
For a brief moment I contemplated if perhaps this guy actually was a genius. He had addressed one of the worlds' universal theories - that the truth is out there, you just have to look for it. Had I stumbled on the next Camus, Kierkegaard, Sartre? An existentialist wizard of some sort?